❓ Frequently Asked Questions (FAQs) Elegance Couture
🛍️ 1. What products do you sell?
We sell stylish and premium-quality ladies and gents watches designed for everyday wear and special occasions.
🚚 2. How long does delivery take?
Delivery usually takes 3 to 7 working days across Pakistan.
Orders are processed within 24–48 hours after confirmation.
🔁 3. What is your return policy?
We offer a 3 to 5 days return and exchange policy from the date of delivery.
If the product is damaged, broken, defective, or incorrect, contact us within 3–5 days with pictures or video.
💳 4. Are delivery charges refundable?
Yes ✅
If your return is approved due to damaged or incorrect item, both product amount and delivery charges are refundable.
📦 5. Can I return a used product?
No. Returns are only accepted if the product is unused and in original packaging.
🎁 6. Do you offer Cash on Delivery (COD)?
Yes, we offer Cash on Delivery across Pakistan.
📸 7. What should I do if I receive a damaged item?
Immediately share clear pictures or video after opening the parcel and contact us within 3–5 days.
📞 8. How can I contact you?
📧 elegancecouture326@gmail.com
📱 +92 342 2460528
We aim to respond as quickly as possible.
Your Time Matters to Us Shop with Confidence at Elegance Couture.